I have spent years in my career as a B2B marketer fussing over subject lines. Not only are they important for your direct mail campaigns, but I also needed to make ssure my bosses and staff got a clear picture of what was being communicated, as well as any call to action.
We recently lost a great political leader in our country by the name of Jack Layton. I was intrigued to learn that he and his wife, who is also a political figure, played a nightly game to see who could come up with the best news worthy quotes that they would give in the next day. Best idea in the least number of words won. In their world there is so much competition for being heard above the noise in the news media. I like to think headlines are like that as well when you consider how many emails are received each day. How are you going to capture the receiver's attention.
There are some great practical tips in this article from Rain Today to help get a prospect's or potential employer's attention. And don't forget to followup with a phone call if you need to.
By Jill Konrath, Contributing Editor, Rain Today
If you're like most sellers, you don't pay a lot of attention to the subject lines you put on emails to prospects. They're an afterthought. No big deal, right? Totally wrong. Your subject line is the most important part of your message. If it isn't a good one, your email gets trashed in a nanosecond. In fact, research by ExactTarget (my email newsletter service) shows that the average person spends only 2.7 seconds on a message before deciding if they'll delete it, forward it, or read it. Just 2.7 seconds. That's all the time you have to capture a reader's attention. That's why your subject line is so darn critical. What You Shouldn't Put in a Subject Line To avoid auto-deletes, it's imperative for you to avoid: What Works in Subject Lines
Here are several options that have proven effective with today's crazy-busy prospects.
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- Use a referral. If someone has referred you to this person, put that in your subject line. They'll want to know why. For example, you might write: Terry Jones said to get in touch.
- Ask a quick question. If your prospect feels it's simple and relevant, they'll take a look. Your subject line might read: Quick question re: new client acquisition challenges.
- Tempt with ideas or information. My prospects are always interested in subject lines like these:
- Idea to reduce your sales cycle time
- How XYZ company increased sales to Fortune 500 companies by 127%
- Mention a trigger event. If something is happening within the company or in their greater business environment that's relevant to your offering, bring that up. For example, if you read about a recent merger, you might write: Impact of XYZ merger on (insert relevant business issue you address).
Get the picture? To work, your subject lines must focus on something your prospect cares about. If you do that, they'll keep reading.
Here's a major caveat, though. When they start reading your message, it needs to deliver exactly what you promised in your subject line.
If you move into salesy mode or talk about your company, you'll trigger your prospect's auto-delete reaction. They can't control it. And you will lose the opportunity to open the conversation.
Hopefully by now you understand just how critical those simple little subject lines are to your sales success. I suggest you sit down right now and create 10 new subject lines you can use in the upcoming weeks.
Finally, start your experiment. See if you can tell which subject lines are most effective with your prospects. Then create variations of the same theme. You'll immediately see the difference in your sale success.
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